Returns & Exchanges
At skinhealthandyou, we want you to be completely satisfied with your skincare journey. If a product isn't the right fit for your skin, you can return it within 30 days of purchase for a full refund or exchange.
Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return, or contact our support team via email.
Prepare the Package
Securely pack the items in their original packaging, ensuring that at least 50% of the product remains and all seals are intact where applicable.
Ship It Back
Affix the prepaid shipping label provided by our team to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our dermatological quality team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing